OmniCRM Docs Home

OmniCRM is Omnitouch's BSS / OSS solution for mobile & fixed line service providers.

Getting Started

• Navigation
• Global Search
• Customers, Contacts & Sites
• Payments, Invoices and Transactions
• Create a Customer
• Create a Service

Supporting Customers

• Service Management
• Adding a Service
• Assign Plans Workflow
• Modifying a Service
• Service Usage & Balance Tracking
• Activity Log

Handling Payments & Invoices

• Adding a Charge or Credit
• Modifying or Removing a Charge
• Process a Payment
• Handling Invoices

Self Signup & Customer Care

• Customer Care
• Top-Up and Recharge System

Emergency Alerts & Public Safety ============================= * Cell Broadcast System

Integrations

• Stripe
• Mailjet
• Using the API

Administration

• Complete Product Lifecycle Guide
• Customer Tags
• Inventory
• Products and Services
• Provisioning Plays
• Provisioning System
• API Key Management
• Users and Roles
• Authentication Flows and Admin Controls
• Two-Factor Authentication
• System Configuration
• Customization and Configuration
• Payment Methods Management

API Reference

• Using the API

Indices and tables

• Table of Contents
• genindex
• Glossary of Terms